We all experienced the impact of Covid. And unlike other worldwide events (world wars, economic depressions, etc.), we experienced it simultaneously – at home. This wasn’t something that took place far away – it was in our own backyards.
I have yet to find someone who doesn’t have a personal story on its impact – and how it changed them.
“Success is not final, failure is not fatal: it is the courage to continue that counts.” – Winston Churchill
Thankfully, the worst of it – the fear of the unknown, the uncertainty of shutdowns, the separation from loved ones – seems to be behind us, for most of us anyway.
Getting Back on the Bike
The key to successfully navigating a challenge like this (or any challenge, really) is how we respond – and what lessons we learn.
“If you worried about falling off the bike, you’d never get on.” – Lance Armstrong
Like most challenges, the pandemic knocked us down and required us to get up and get back on the bike and move ahead. And since the rules of the road also changed, it opened up a great opportunity for us to adapt and improve.
New Rules of the Road
We have written about the benefits of change and lessons from those who not only survived but flourished in difficult times. When we get knocked off our “bike,” we get a great opportunity to reflect on how to do things better, and it then just takes the will and effort to make it happen.
Here are four of the areas our team made some changes and improvements:
- Functionality – How companies operate has changed significantly. There are organizations that now have a hybrid workforce or are fully remote. However, that doesn’t mean that their need to track their assets has changed. We introduced our Web Client to make asset inventories easy for your remote staff – and less stressful for your teams that need that data.
- Marketing – Just like everything else, how we deliver information is now mostly done electronically. Instead of tradeshows and events, we’re leveraging our website, social media, and other technology. It’s forced us to rethink everything from the content of our messaging to the tools we use. But I think it has made our efforts more effective, less costly, and more productive.
- Sales – I never thought I’d see the day when I wasn’t climbing on an airplane to make numerous calls with prospects and clients. Meeting remotely, while still creating a personal touch, is challenging but possible. And honestly, if I never see another plane or hotel lobby, I won’t be disappointed.
- Solution Delivery – Moving from the traditional onsite implementation to a remote deployment approach has hugely impacted our team and our customers. Changing our software, tools, and processes to execute this successfully was a big undertaking, but the benefits are worth it. Our customers save time and money since they don’t need to wait for us to get to their site and then pay for the travel expense. Our team has the benefit of less personal disruption in their lives. This has been an enormous Win-Win.
These are just some of the areas where we really see a silver lining in an awful period. The pandemic turned everything upside down for us – as I’m sure it did for you. But when I take a step back, I think we’re stronger and more effective as a result.
The upside for you? These changes in our organization can actually help you quite a bit when it comes to your fixed asset management. Whether you have Workday or PeopleSoft, or leverage DPAS and ServiceNow in your IT operations, we can help.